Frequently asked questions

Is it really private? Are my images uploaded?

No. Every step — importing, editing, and exporting — happens entirely in your browser on your own device. Your screenshots are never uploaded to our servers, never stored by us, and never sent to any third party. When you close the tab, they are gone. Privacy is not a setting here; it is how the tool is built.

Do I need an account to use it?

No. You can open the editor and start polishing a screenshot immediately, and make one local demo export without signing in. Sign in to unlock five clean exports per calendar month for free, or subscribe to Pro for unlimited exports.

Is there a watermark on exports?

Never. Every export is clean, on both the free and Pro plans. The free plan simply caps you at five exports per calendar month — the images themselves are always watermark-free.

What formats and resolutions can I export?

You can import PNG, JPEG, and WebP, and export to PNG, JPEG, or WebP. Free exports go up to 2x resolution; Pro unlocks up to 4x for crisp, high-resolution results suited to retina displays and print-quality sharing.

What platforms and presets are included?

There are ready-made canvas presets for X/Twitter, LinkedIn, Product Hunt, and Open Graph, plus an auto/original ratio that keeps your screenshot's native proportions. You can also set custom dimensions and fine-tune padding, corner radius, shadow, scale, and position.

How much does Pro cost?

Pro is €3/month or €19/year. There is also a limited founder price of €10/year for early supporters. Prices are shown on the pricing page, and Pro adds unlimited exports plus resolutions up to 4x.

How do I cancel?

Cancel any time from the billing portal in your account. Cancelling stops future charges, and you keep Pro access until the end of the period you have already paid for. There are no cancellation fees and no dark patterns.

Does it work on mobile and tablets?

The editor is desktop-first for precise control, and it remains usable on tablets. The landing, sign-in, and billing pages are fully mobile-friendly. For the best editing experience, a larger screen with a pointer is recommended.

What happens to my data if I delete my account?

You can delete your account yourself from your account page, and it takes effect immediately. We remove your email, session records, and monthly export count. Since we never store your images, there is nothing image-related to delete. Limited billing records held by our payment processor may be retained where the law requires.

Still curious? Try the editor or email support@getscreenpolish.com.